Privacy Policy

This page explains what our website collects, which outside services help us run it, and what we do with the information you send us.

Information you give us

When you fill in a form on this site, we collect what you enter: your name, phone number, email address, zip code, the service you need, and any details you share about your property. If you call or text us, we keep the number you contacted us from and a record of the conversation.

How we use it

We use it to reply to you, give you an estimate, and schedule and carry out the work you ask for. Form submissions go into our customer management system so our team can follow up. We do not sell your information.

Text messages

If you check the SMS consent box on one of our forms, we may text you about your inquiry, your estimate, or your appointment. Message frequency varies. Standard message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

Cookies, analytics, advertising, and call tracking

This site uses cookies and similar tools to see how the site is used and to measure our advertising. When a page loads, these services receive basic details about your visit, such as the pages you view, the link or ad that brought you here, your browser and device type, and your IP address.

When you arrive from an ad or a link, the site also remembers how you got here, such as the ad you clicked, for up to 90 days. That information is stored in your browser and sent to us with any form you submit.

You can block or delete cookies in your browser settings. The site will still work, but we may not be able to tell which ad brought you here.

Other services on this site

Cloudflare hosts the site and checks form submissions for spam. Some pages show a Google Map, play a video from Vimeo or YouTube, or load fonts from Google Fonts. Each of these services receives your IP address and basic browser details when the page loads, and its own privacy policy applies to that information.

How long we keep it

We keep form submissions, call records, and related messages for as long as we need them to respond to you, provide our services, and meet our business, accounting, and legal obligations.

Your choices

You can ask for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing [email protected]. We will honor reasonable requests unless the law, our accounting obligations, or security needs require us to keep the information.

Children

This site is meant for adults. We do not knowingly collect information from children under 13.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top.

Contact us

Questions about this policy or your information? Contact Pure Air Alabama at [email protected] or (866) 928-5551.